Privacy Policy

This Privacy Policy explains how TrueCode Technologies Inc (“TrueCode Technologies Inc,” “we,” “us”) collects, uses, discloses, stores, and protects personal information when you use the TrueInterview service (the “Service”). This Policy is incorporated into our Terms of Service. By using the Service, you agree to the practices described herein.

This Policy applies to all users of the Service, regardless of location. Additional rights may apply depending on your jurisdiction. You acknowledge that automated resume submission, LLM processing of your career data, and cross-platform data sharing carry inherent privacy risks.

(a) Information you provide directly.

• Account information: name or username, email address, and password credentials.
• User Content: interview recollections, problem write-ups, solutions, and other material you submit. Such content may contain personal information, including names of companies, interviewer identities, your employment history, and other identifying details.
• Communications: messages you send to us (support requests, feedback).

(b) Payment information. If you make purchases, payment is processed by a third-party payment processor. We do not store full payment-card numbers.

(c) Information collected automatically. Usage and device data (IP address, browser type, device identifiers, pages viewed, and interaction logs), and cookies and similar technologies (see Section 11). We do not intentionally collect health data, racial/ethnic origin, religious beliefs, biometrics, or other CCPA-defined sensitive personal data unless you voluntarily embed such information within your resume or application materials.

We use personal information to:

• Provide, operate, and maintain the Service;
• Host, display, and distribute your User Content as licensed in our Terms of Service;
• Process your User Content through third-party LLM providers to deliver Service features (see Section 5);
• Authenticate users and secure accounts;
• Respond to inquiries and provide support;
• Detect, prevent, and address fraud, abuse, and violations of our Terms;
• Comply with legal obligations and enforce our agreements;
• Improve and develop the Service through aggregated, de-identified data that does not identify any individual user.

You acknowledge that AI processing may alter, rephrase, or restructure your personal career data; TrueCode Technologies Inc does not guarantee the accuracy, completeness, or legal compliance of any AI-modified resume or application output, and you must independently review all AI-generated content prior to submission to employers.

Legal bases (where GDPR applies): performance of a contract; our legitimate interests in operating and securing the Service; compliance with legal obligations; and, where required, your consent.

We disclose personal information to:

• Service providers and processors acting on our behalf (including cloud-hosting providers, analytics providers, payment processors, and customer-support platforms);
• Third-party LLM providers as described in Section 5;
• Third-party job & ATS platforms: only the specific employer portals, job boards, and recruitment websites you explicitly select for one-click auto-submission. These third parties are independent data controllers with separate privacy policies, data-retention rules, and security practices. TrueCode Technologies Inc has no control over their data handling.
• Legal and safety recipients when required by law, legal process, or to protect rights, safety, and property;
• Business transfers, in connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information for money. To the extent any data practice constitutes a “sale” or “sharing” under the CCPA/CPRA, see Section 7 for your rights and opt-out.

To deliver core features, your User Content and certain inputs may be transmitted to and processed by third-party large-language-model (LLM) providers (for example, providers of AI evaluation and feedback services).

• These providers process the data to return results to the Service.
• Each provider’s handling of data is governed by its own terms and data-processing commitments. Current provider(s) and their applicable data-use / API terms: OpenRouter (model routing, including DeepSeek models — see openrouter.ai/privacy) and Anthropic (see anthropic.com/legal/privacy); under the API terms we use, your inputs are processed only to provide the Service and are not used to train their models.
• We use these providers under API terms that limit the use of submitted data to providing the Service; your inputs are not used to train their models.

We retain personal information for as long as your account is active or as needed to provide the Service, and thereafter as required for legitimate business or legal-compliance purposes (including tax, audit, and litigation-preservation obligations). When information is no longer needed, we delete or anonymize it.

You may request deletion of your account and User Content as described in Section 9. Upon a verified deletion request, we will delete or anonymize your personal information within thirty (30) calendar days, subject to legal exceptions. Some residual copies may persist in backups for a limited period and in records we are legally required to retain.

Third-party retention exception. Once your resume or application data is transmitted to external job boards, ATS, or LLM providers via your authorized action, TrueCode Technologies Inc cannot delete or control copies retained by those independent third parties. You must submit separate data-deletion requests directly to such third-party platforms.

If you are a California resident, you have the right to:

• Know / access the categories and specific pieces of personal information we have collected;
• Delete personal information we have collected, subject to exceptions;
• Correct inaccurate personal information;
• Opt out of any “sale” or “sharing” of personal information for cross-context behavioral advertising;
• Limit the use of sensitive personal information to what is necessary to provide the Service;
• Non-discrimination for exercising these rights.

To exercise these rights, contact us at kevin@trueinterview.io. We will verify your request before responding. You may use an authorized agent. We do not sell or share your personal information for cross-context behavioral advertising; accordingly, we do not offer a “Do Not Sell or Share My Personal Information” link at this time.

If you are in the European Economic Area or the United Kingdom, you have the right to access, rectify, erase, restrict, and port your personal data, to object to certain processing, and to withdraw consent where processing is based on consent. You may also lodge a complaint with your local supervisory authority.

Automated-processing disclosure. Our AI resume-rewriting and auto-fill features constitute automated processing of your personal data; all AI outputs are advisory only, and no legally binding employment decisions are made by our platform.

Data controller: TrueCode Technologies Inc — contact: kevin@trueinterview.io.

EU/UK representative (where required): none appointed at this time.

Data Protection Officer (where appointed): none appointed at this time.

Submit requests to kevin@trueinterview.io or through your in-product account settings. We will respond within the timeframes required by applicable law.

We are based in the United States, and your information will be processed in the United States and potentially other countries where we or our providers operate. Where we transfer personal data out of the EEA or UK and an appropriate safeguard is required, we rely on the following transfer mechanism: our service providers' data-processing agreements incorporating the European Commission's Standard Contractual Clauses (SCCs), where required.

We use cookies and similar technologies for authentication, preferences, security, and analytics. You can control cookies through your browser settings. Where a cookie-consent mechanism is required for your jurisdiction, our approach, including the cookie categories disclosed, how affirmative consent is obtained before non-essential cookies are set, and how you may withdraw consent, is described here: a consent banner shown on your first visit — non-essential (analytics and advertising) cookies stay off until you accept, and you can change or withdraw your choice at any time via the "Cookie settings" link in the site footer.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of internet transmission, cloud storage, or third-party LLM API transfer is completely secure, and we cannot guarantee absolute protection. You are responsible for safeguarding your account credentials and for avoiding submission of extremely sensitive unredacted personal identifiers (full SSN, passport numbers) unless absolutely required for job applications.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be posted with an updated “Last Updated” date and, where required by law, communicated to you via email or site notification.

You agree to indemnify, defend, and hold harmless TrueCode Technologies Inc from all third-party claims, regulatory investigations, fines, damages, settlements, court costs, and reasonable attorney fees arising out of:

1. Your submission of unauthorized confidential, copyrighted, or third-party personal data into our AI processing pipeline;
2. Your use of auto-submit features to send personal data to third-party recruitment platforms in violation of those platforms’ rules;
3. Breach of any warranty you provide regarding ownership or authorization of User Content;
4. Any data-privacy complaint, GDPR/CCPA enforcement action, or DMCA copyright notice triggered by your personal inputs or AI outputs.

This Policy and any disputes arising hereunder are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles, with exclusive venue in the state or federal courts located in the State of Delaware.

TrueCode Technologies Inc
8 The Green, Suite B, Dover, DE 19901, USA
Privacy contact: kevin@trueinterview.io